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About Us Microsite Merchants Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Microsite Merchants Limited
Atticus House Lansdown Place Lane Cheltenham Gloucestershire GL50 2LB United Kingdom
Phone: 01242 210044
Fax: 01242 280690
Email: info [at] oilboilerspares [dot] com
VAT Registration Number 826 3612 34
Company Registered in Cardiff No. 5025276
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Our charge for post and packing is £10.00 + VAT for our standard 3 day delivery to mainland England, Wales and Scottish borders only.

If you live in: Channel Islands, Isle of Man, Northern Scotland, Scottish Islands, Northern Island, Coastal Islands without bridged links, BFPO addresses, or the Republic of Ireland you may need to pay an additional sum. This can only be organized by prior arrangement. If in doubt check with us before ordering on 01242 210044.

In any event it is advised that you call us to discuss your individual requirements on 01242 210044

If on Delivery the Goods appear to be visibly damaged you must notify the Carrier immediately that you will not accept Delivery otherwise you will forfeit your right to reject the Goods for visible damage.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 3 business days .
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee All our products are backed by the full manufacturers warranties subject to their terms and conditions being met. This is particularly important when installing boilers, cylinders, heat pumps, etc.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01242 210044 (International +44 01242 210044) or fax us on 01242 280690 or write to us at Atticus House Lansdown Place Lane Cheltenham Gloucestershire GL50 2LB United Kingdom
Privacy Policy Microsite Merchants Limited does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm